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BELPER // DERBYSHIRE // UKFOUNDER LED // LOCAL // IN PERSON

P190// AI IMPLEMENTATION // MATLOCK, DERBYSHIRECOVERAGE // MATLOCK + DERBYSHIRE DALES

AI Implementation in Matlock, Derbyshire

Most Matlock businesses have two lots of customers: the ones who live round here and the ones up for the day or the week, visiting the Dales and the Peak District. Visitors ask the same handful of questions, usually after you’ve shut. That’s where I start with AI, and I’ll take it off your hands.

★★★★★ 5.0 from 22 Google reviews

UPDATED //

The Maxus EVC website homepage
WEBSITE BUILT // maxus-evc.co.uk

Who can help a Matlock business use AI?

Norton Hunt of North Bear Media can. He’s down the A6 in Belper and helps businesses in Matlock and the Dales use AI and automation, like an assistant that drafts replies to visitors’ questions after you’ve closed, ready for you to check. It’s a project with the price up front, and the £295 Marketing MOT is a good first step.

Locals and visitors, and only so many hours in the day.

From the shops round Crown Square to the producers and the trades out across the Dales, most businesses here have the regulars and the visitors to look after, and they want different things.

Visitors’ questions land in the evening. Are you open on Sunday, can you do a particular order, and they turn up when you’re sat at home at ten o’clock at night with your phone.

I set up an assistant with your own information in it, your opening times and how bookings work, so it drafts the answer and it’s waiting for you in the morning. You read it and send it, so you always decide what goes out, but you stop writing the same reply forty times a season. You’ve got a business to run. This is how you get your evenings back.

I’m only down the A6 in Belper, so coming up to Matlock or out to yours is no bother.

  • TWO LOTS //Locals and visitors
  • EVENINGS //The same questions again
  • THE ASSISTANT //Drafts it, you send it
  • FROM BELPER //Straight up the A6

And then there’s whether visitors can find you at all.

Plenty of visitors now ask ChatGPT where to eat or what to do instead of picking up a leaflet, so you need to know whether it mentions you.

That’s what I look at first in the Marketing MOT. I ask it what a visitor would, with Matlock in it, and see whether you’re in what comes back. Then your Google listing, your reviews and the rest. It’s £295 and back within 48 hours. Nobody can guarantee what ChatGPT says, but I’ll give you the best chance of being the one it suggests.

The setting up side, the drafted replies and the rest, is a project with me, so I scope it, give you a price, and you decide. If you want somebody working on being found on Google and in AI search every month, with a filming day at yours each quarter, that’s Found & Filmed at £995 a month, rolling monthly with 30 days’ notice.

Either works on its own. Start with whichever is costing you more.

  • THE MOT //Asked like a visitor would
  • BACK IN //48 hours
  • THE DRAFTED REPLIES //Priced as a project
  • FILMING //A day at yours each quarter, in Found & Filmed

How it goes, from the quiet months to the busy ones.

Here’s how it runs, adjusted to fit your business.

  1. 01 //

    Your year

    We go through how your year runs, because a quiet January and a busy August need different things.

  2. 02 //

    The questions

    You send me the questions you get asked most, and I work out which ones a draft will help with.

  3. 03 //

    Your information in

    Your own information goes in, on the inbox you’ve already got, and I show you how to check a reply and send it.

  4. 04 //

    Before it gets busy

    We look at it again before the season picks up, and add or take out whatever’s needed.

Client view

“… I felt he had time for me throughout and was proactive in his approach to my decision fatigue which was really helpful. …”

Sarah Woodman // Enso HR Consultancy

Some of the businesses I work with.

A farm shop in Matlock, a recovery firm in Alfreton, an electric van company. Cheaper than a new hire, and I bring my own kit.

A butcher in a green Ginger Butchers apron stands behind a board of Dexter beef joints and mince next to a handwritten chalkboard listing the pack.
FOOD // Ginger Butchers, presenting the Dexter beef pack in Matlock
A Richford recovery truck with its bed tilted down to load a classic blue pickup on grass beside a large oak tree in evening light.
VEHICLES // Richford Motor Services, collecting a classic pickup at golden hour
A white-haired man speaks into a microphone during a seated panel discussion, with a fellow panellist beside him.
EVENT // Panel discussion at the EVC launch

Common questions about AI in Matlock.

How much does AI implementation cost in Matlock?

It’s quoted as a project, priced on what’s involved, and you know the price before I start. An assistant for visitor questions is a different job to connecting your bookings to your till, so there’s no price list. The Marketing MOT, which checks whether ChatGPT mentions you, is £295.

Do I need technical knowledge?

No. I set it up and show your team how it works, so nobody’s left wrestling with a new system in the middle of the season.

What AI tools do you work with?

ChatGPT and Claude for drafting, and Zapier or Make for keeping bookings and orders moving. For visitor questions I set up a custom AI assistant with your own information in it, and I use Midjourney if you need images.

Will AI replace my staff?

No. The repeated questions and the admin get easier, and the welcome and the local knowledge people come to you for stay with your staff.

How quickly will I see results?

The drafted replies help from the first evening they’re running, and you notice it most once the season picks up and the questions pour in. Bigger jobs, like the bookings, take longer to bed in.

P198// OVER TO YOU

If a visitor asks ChatGPT for somewhere like yours in Matlock, does it send them to you?

The £295 MOT asks it the way a visitor would. The late night questions are best sorted in a chat, so book a call for those.